PHYSIOTHERAPY · MASSAGE · MELLIEĦA, MALTA+356 2152 4199

THE RED DOOR CLINIC · MELLIEĦA

Accessibility statement

What we have done to make this site and the clinic usable for everyone, and how to tell us if something does not work.

The waiting room at The Red Door Clinic in Mellieħa

This statement covers the public website of The Red Door Clinic and what we can currently say about getting into the clinic at 41, Triq Franġisk Żahra, Mellieħa. It was prepared with the pages published in this build. [[CONFIRM: date of the last formal accessibility audit]].

COMMITMENT

Our commitment

We want patients to book, read prices and find the team without a barrier we could have removed. The target for this website is WCAG 2.2 level AA. If something blocks you, contact us and we will help by phone or WhatsApp and fix the page where we can.

THE WEBSITE

Website accessibility: standard and testing

How the pages are built

Pages use one heading level one, real links, visible focus, a skip link, and text that is text rather than an image of text. Colour contrast follows the clinic palette: dark ink on white, white on the red door colour, and a dark header with bright menu text. Forms have labels. The only button is the contact form submit. Everything else is a link, so it works with the keyboard and without JavaScript.

What we have checked

We review keyboard order, link names, form errors and heading order as pages are added. [[CONFIRM: assistive-technology testing with screen readers, and any known failures still open]]. We do not claim a third-party audit until one has been completed and recorded.

THE BUILDING

Access to the clinic

Entrance and steps

[[CONFIRM: number of steps at the entrance, handrails, door width and whether a portable ramp is available]]. Until that is confirmed, call before you travel if steps are a problem and we will describe the entrance honestly.

Parking and drop-off

[[CONFIRM: disabled parking bays, street parking and a safe drop-off point on Triq Franġisk Żahra]]. A driver can call when they are close if you need to be met.

Treatment rooms

[[CONFIRM: room dimensions, couch heights, accessible toilet and whether a hoist is available]]. Tell us what you need when you book so we can say whether the room will work for you.

LET’S FIND YOUR NEXT STEP

Not sure where to start? Start with us.

Tell us what hurts, what has changed, or what you want to get back to.

TELL US

Report a problem or ask for help

Email info@purephysiomalta.com, call 2152 4199, WhatsApp 7924 1880, or use the contact form. Say the page address and what you were trying to do. We aim to reply within one working day. If you need the information in another format, ask and we will read it out or send a plain-text copy.

YOUR NEXT STEP

Continue

A LITTLE CLARITY

Frequently asked questions

Who do I contact about this statement?

Use the clinic email, phone, WhatsApp or contact form. Ask for the clinic manager if your question is about the building rather than the website.

Is the building step-free?

Please call before you visit if you use a wheelchair or cannot manage steps.

LET’S FIND YOUR NEXT STEP

Your next chapter starts with a conversation.

Tell us what hurts, what has changed, or what you want to get back to.

KEEP EXPLORING

A little knowledge. A better next step.